5 Common Mistakes New Entrepreneurs Make (And How to Avoid Them)

Starting a new business can be an exciting but challenging experience. As a new entrepreneur, it's essential to be aware of the common mistakes that can hinder your success. By understanding these mistakes and taking steps to avoid them, you can set your business up for success and achieve your goals.

Mistake #1: Lack of Planning

One of the most significant mistakes new entrepreneurs make is failing to create a comprehensive business plan. A business plan outlines your business's mission, goals, target market, financial projections, and marketing strategy. Without a plan, you may struggle to make informed decisions and stay on track.

• Solution: Create a detailed business plan that outlines your business's goals, target market, financial projections, and marketing strategy. Review and update your plan regularly to ensure you're on track. For more information on creating a business plan, visit the Canada Business Network's website: canadabusiness.ca.

Mistake #2: Insufficient Funding

Many new businesses fail due to insufficient funding. Starting a business can be costly, and it's essential to have a solid financial plan in place.

• Solution: Determine your startup costs and create a financial plan that outlines your funding needs. Consider seeking funding from investors, loans, or grants. The Business Development Bank of Canada (BDC) offers financing options and resources for entrepreneurs: bdc.ca.

Mistake #3: Poor Time Management

As a new entrepreneur, you'll wear many hats, from CEO to marketing manager to accountant. Poor time management can lead to burnout and decreased productivity.

• Solution: Prioritize your tasks, focus on high-leverage activities, and delegate tasks when possible. Use time-tracking tools like Toggl or Harvest to stay organized and on track.

Mistake #4: Inadequate Marketing

Many new businesses struggle to attract customers due to inadequate marketing. A solid marketing strategy is essential to reaching your target audience and driving sales.

• Solution: Develop a marketing strategy that outlines your target audience, marketing channels, and budget. Use social media, content marketing, and other tactics to reach your target audience. Consider taking online courses or attending workshops to improve your marketing skills.

Mistake #5: Failure to Adapt

The business landscape is constantly changing, and new entrepreneurs must be adaptable to succeed. Failure to adapt to changes in the market, industry, or economy can lead to stagnation and decline.

• Solution: Stay up-to-date with industry trends, monitor your competition, and be willing to pivot your business strategy if necessary. Attend industry events, read industry publications, and join online forums to stay informed.

Conclusion

Starting a new business can be challenging, but by avoiding common mistakes, you can set yourself up for success. By creating a comprehensive business plan, securing sufficient funding, managing your time effectively, developing a solid marketing strategy, and adapting to changes, you can build a thriving business that achieves your goals.

Take the first step towards building a successful business today. Download our free business plan template and start creating your roadmap to success. For more resources and support, visit our website or contact us to learn more about our business services.

Why digital marketing is crucial for your new business

 

The modern marketplace is much more competitive that it was just 10 years ago. With the advancements in technology everything including advertising has evolved. Digital marketing has become an important component of marketing strategies in all industries. Below, we list five reasons why digital marketing is crucial for your new business.

1.    Digital Marketing is more cost effective that traditional marketing
When you are first starting your business, you are on a much tighter budget, and have to be strategic about where you are allocating your funds. Digital marketing has proved to be a much more cost effective when compared to traditional marketing methods.

2.    Your competition is online
To ensure that your new business is on an upwards trend, you have to pay attention to what your competitors are doing. Are they focusing on building their social media following or demonstrating their expertise with long- form blog posts? How do they engage with their audience? All of the information you gather will help you create a digital marketing strategy that sets you apart from your competition.

3.    Be more accessible to your customers
The average consumer searches for a product/ service on-line before they decide to purchase. If you don’t have an on-line presence, they won’t be able to find you. Aside from having a website, it is important to have a Search Engine Optimization (SEO) strategy in place that helps to position you in front of the people that are searching for what you offer.

Tip: Simple questions that potential customers may want to find out quickly and easily like where you are located and your hours, should be easily discoverable on-line.

4.    Engage with your audience
Digital marketing allows you to engage with your audience in a more personal way that traditional marketing methods like print ads cannot not. There are so many different ways that you can open up the line of communication between you and them like running a survey on your social media channels, or asking them to leave their opinion on a blog post. By interacting with your audience on-line you can really get to know their pain points, so that you can tailor your product/ services to them.

5.    Monitor & optimize campaigns for better results
One of the best things about digital marketing is that you can easily track and monitor your campaigns. Metrics like impressions, clicks, likes, shares, conversions, are easily accessible. You are able to monitor your campaigns, and easily make changes where they are needed. You invest time and money into your campaigns you want to make sure that they are effective.

A marketing strategy that does not include digital marketing in today’s modern landscape will fail. If you’re not online you’re getting left behind. Investing in digital marketing opens open new opportunities to grow and reach wider audiences.

The Importance of Market Research

Most entrepreneurs are inexperienced and ignorant to the discourse of business when they first embark on the journey of managing a company.  It’s not a bad thing, but it is a fact worth acknowledging. That being said, a vast majority of starting a business is education and in many instances, that education is informal and self taught. One of the greatest challenges of an independent business education is the experimental learning of trial and error.  Some aspects of business will only make sense once you’ve tried it a few times and realize what is missing. Other aspects will come quickly and immediately and will pose no further threat to your business.

The pedagogical journey of entrepreneurship consists of a series of fundamental factors that should be considered and practiced for any serious contention for a successful business. One of these factors is market research; how well will your product or service perform in the market? Often overlooked due to costs, time, and significance, market research can make or break any business idea.  We want your business venture to start off in a way that will encourage growth. As such, we’ve outlined our top three reasons why market research should be on your priority list.

Market research reaffirms your business idea

When you have a concept or idea and you wish to convert it into a product or service, market research helps you understand who your target audience is, whether there is indeed a demand or interest in your product, and ultimately your business’ success potential. For example, if you anticipate your target audience to be young adults between the ages of 18 and 27, but upon reviewing the data from your surveys and focus groups you notice that middle-aged persons express a greater benefit from the product, you may need to redesign your business model taking into account middle-aged individuals.  On the other hand, you might also find that there is absolutely no interest whatsoever and your investment may not be worth it. Market research is simply a strong editing tool that can refine your business to properly meet the needs of your consumers.

Knowing your numbers

Numbers are vital to a business. How much will you pay? How much will your consumers pay?  Are you competitive enough? Market research assists in money management. If you understand who your ideal consumer is, you can further assess how much they are willing to pay for your product. Additionally, it will gauge how much money you need to invest to obtain a beneficial return. Research will highlight the monetary relationship between the business and the consumer. If your intended audience is women, but they are from low-income brackets, you must consider the likelihood that they will impact your business financially, particularly in a way that will encourage steady growth. 

Further, market research, in the form of business-to-business comparison, can help you determine whether your prices are too high or too low and how competitive you will be among your entrepreneurial peers. This research can often be obtained by simple web searches and do not require much time. It is an easy way to gain some perspective on your business.

 Business and Market Predictability

Market research can reveal how your business will perform in its initial stages as well as the future. Granted, there are a myriad of factors that can cause predictions to deviate, it is still a reliable tool for estimates on what to expect. The research can guide contingency plans and business projections.

Whether you decide to limit your research to the web or other minimal resources or you choose to spend thousands of dollars in quantitative and qualitative data collection, market research will have a positive effective on your entrepreneurial pursuits. 

The Starting Point for Small Business Marketing

When you decide to start a business, one thing is immediately obvious: you are your own boss. This is usually symbolic of the unshackling from the demands of workplace discourse, but every new business owner quickly falls off of their high horse into a pit of demands to which they are solely accountable for.  All of a sudden you are in charge of the product, promotions, advertising, payroll, and most importantly, marketing. Fortunately, marketing has transformed how business is done thanks to social media. In fact, even the most successful businesses are becoming increasingly reliable on the marketing power of resources such as Facebook, Instagram, and Twitter to name a few.  Small business owners and first-time entrepreneurs must become familiar with this newly popular outlet if they want to get in the game, stay in the game, and be competitive. So what’s the big deal with this seemingly impersonal marketing tool? Here’s our big three!

Traffic! Traffic! Traffic!

Traffic is to business what location is to real estate. It is imperative that your business drives traffic. If you are not interacting with your potential customers, clients, and consumers regularly you are doing a disservice to your business. Social media provides the perfect platform to engage. Whether you are posting once a day or multiple times a day, posting is what will spark interest. The more interesting content you post, the more likely you are to drive people to your website and find out more about your business and what services you have to offer. 

Hashtags are particularly important to expanding your reach beyond the set number of people who are following you. Don’t know what a hashtag is? Hashtags are keywords relevant to the corresponding image, text, or information that you post on a social media outlet. It is always preceded by the “pound” or “number” sign. For example, if you are starting a real estate business and you posted a home for sale on Instagram, you can hashtag words like #realestate #buying #selling to allow your image to populate on those pages. The idea is, if someone is looking for home, they can search the hashtag and browse your social media page. This method is quick, easy, free, and effective. Hashtags aren’t the only way to drive traffic to your page and subsequently your website. You can team up with other business owners and agree to promote each other. These tactics are likely to increase traffic to your business pages and website and are quite interactive.

Engagement

Equally important to any business is feedback. If you want to know if your business model is working, you ask. Social media puts you in direct contact with the people you intend to serve. Post questionnaires and ask for product feedback to find out how your product is doing or why the service your offering is helpful to some people and not others. Having an interactive platform is beneficial to molding your business for success. It is one thing to have input from shareholders and investors, but when consumers are telling you what they like or don’t like, there is a lot more weight in their words.

Engagement does not only help you to evaluate and shape your business, it also helps to gain it. This can be accomplished by interacting with your followers. People want to know they are being heard. If someone comments, make an effort to respond. If you are consistent you will gain customers and clients. The key to mastering engagement on social media is creativity and consistency, so be sure to run trials. Be observant to what posts garner the most “likes” and what posts are less popular. Use these statistics to guide your posts.

Branding

One of the primary goals of marketing is to be recognizable and  stand out among your competitors. Social media facilitates branding goals such as recognition and loyalty. Any opportunity you have to post your logo or assert your brand, you should use it. In doing so, you will increase your visibility and enforce familiarity with your audience. Using social media to promote your brand will also keep existing customers engaged. As previously mentioned, the more you engage with your audience, the more likely they are to remain customers and fans.

Social media marketing may not be the hot topic forever, but it is the hot topic now. Don’t let your business fall through the cracks. It may take some time to get acquainted with social media discourse, but once you master it your business will flourish. 

Getting The Most Out Of Focus Groups

Large organizations, including corporations, academic institutions, and government agencies, have recruited focus groups for decades to help them gain insight into the wants, needs, and behaviour of the public. For businesses, it’s useful to ascertain what current and potential customers and clients are looking for, and the focus group can be a cost-effective and highly revelatory source of information.

Consider the following points when you’re planning to recruit focus groups, so that you can separate the signal from the noise and ultimately derive useful data from the sessions.

The overall composition of the groups should accurately reflect your target demographic.

While this principle seems like common sense, its importance is difficult to overstate. A series of focus groups whose composition substantially differs from that of the target demographic won’t necessarily yield helpful data.

What age are your prospective clients or customers? Gender? Marital circumstances? Ethnicity, or mix of ethnicities? What language(s) do they speak? Where and in what circumstances do they live?

The better you can form a mental picture of your customer/client base before you begin recruitment, the more informative your focus group sessions are likely to be.

Stay on track.

One the of purposes of a focus group is to enable participants to share their own thoughts and feelings in an open, accepting environment, and in relative spontaneity. But whenever you gather strangers or acquaintances together and encourage them to converse spontaneously, the discussion is likely to wander off topic. This is where the skill set of a competent moderator becomes essential.

Attributes you should look for in a moderator include patience, firmness, articulacy, strong organization skills, the ability to appear neutral and impartial over the course of the discussion, and ideally some credible previous experience in the field. A moderator will also occasionally need to call on participants who haven’t said anything in a while, to encourage their input.

Would Goldilocks approve of the size of your group?

A focus group that is too small will tend to be stilted and fail to generate rich discussion. On the other hand, when the group is overly large, it will tend to segment into several smaller cliques, or a core group will form that excludes participants on the periphery.

Ideally, the scale of your group should be six to 10—not too big, not too small, but just the right size to facilitate an inclusive, respectful, productive exchange of ideas.

Ask the right questions.

To design effective questions for a focus group, you must begin by posing one to yourself: What exactly do you want to know? Until you can narrow down what you’re looking for, you’ll find it difficult to design questions that are specific enough to meet your needs.

You’ll also want to limit the number of questions to a manageable level. A good rule of thumb is that the number of questions (except for clarifying queries that the moderator may inject once in a while) should be roughly equal to the number of participants.

One of the main advantages of a focus group over a survey is the opportunity for participants to modify their views during the discussion. It’s common for a focus group participant to end the session with an opinion significantly different from the one s/he started with.

Conduct at least three or four unique group sessions.

This is likely the minimum you’ll require in order to generate valid, applicable results.

Each session should last anywhere from 45 to 90 minutes. Beyond that point, group productivity tends to stall, and you’ll probably have covered all of your questions anyway.

You’ll know when you’ve reached the “saturation point”.

When new focus group sessions aren’t generating many new ideas, you’ve probably retrieved about as much data as you can reasonably expect from the focus group endeavour. It’s time to wrap up and analyze what you’ve collected.

Overcoming Writer’s Block At Work

We’ve all had the experience of sitting down to pen a new article, marketing e-mail, or blog post, and struggling to get the words out. Even professional authors find that writing can be either simple and straightforward or slow and cumbersome. The first sentence is often the hardest.

A bout of writer’s block is frustrating regardless of the circumstances. But it’s especially annoying when you’re at work, time is of the essence, and you have a lot of other assignments to complete.

If you find that the writing process is challenging or stalled completely, try the following tactics to get yourself back on track.

Make a list of essential items you plan to mention in the piece

This will help to guide and constrain your train of thought. You can also use the items on the list as “seeds” for your paragraphs—start from each individual point, then elaborate upon it in full sentences.

Begin at the end

In writing, as in many other endeavours, it sometimes helps to reorient yourself, or approach the problem from a different angle, when you find yourself stuck. To defeat what I call the first-sentence blues, try starting your written composition at the end—with the last sentence or paragraph. Rather than obsessing about how you want to lead off, think about how you plan to wrap up.

Alternatively, you can simply pretend the first sentence doesn’t exist, write the rest of the article without it, and then add a “first” sentence once 99 percent of the task is already complete.

If time permits, step away and engage yourself in something else

Your writer’s block may be partly attributable to a mental block, which you can remedy by either stimulating your creativity and problem-solving skills, working on a different task for a while, immersing yourself in fresh air, and/or improving circulation of blood and oxygen to your brain.

If you have time for a break, devote a few minutes to a pleasurable activity—like reading, ping-pong, a full-body stretch, or a walk around the neighbourhood. Ideas may occur to you more readily upon your return.

Freewrite

This is exactly what it sounds like: just jot down whatever pops into your head.

Freewriting offers numerous advantages: it helps you structure sentences and express yourself in imaginative ways, enables you to purge distracting or tangential thoughts, and temporarily quiets your inner critic. It can also help you develop a feel for and ease with writing, and furnish ideas that can inspire future articles and posts.

Change your environment

Creativity is among the most complex and mysterious of all human attributes, and surroundings that are conducive to exceptional creativity for some writers are like intellectual deserts for others. For example, at a busy coffee shop, you may be stimulated by the ambient noise, or distracted by conversations at neghbouring tables, order-taking, and the grinding, whistling, and gurgling sounds continually emitted by the machines.

Sometimes our subconscious is acutely aware of barriers to creativity in a particular environment, even when our conscious mind is not. If you find yourself unable to get writing done in one place, try moving somewhere else.

If you don’t need the internet right now, disconnect

The internet is the most powerful informational resource that human beings have ever created, but also arguably the greatest single purveyor of distractions—e-mails, social media, news headlines, celebrity gossip, funny videos of animals doing zany things, to name just a few. This is why Zadie Smith and many other wordsmiths advocate writing on a computer that is disconnected from the internet.

Marketing to Customers’ Emotions

Consider television advertisements that you’ve seen for fragrance products, such as Axe deodorants and body sprays, Calvin Klein colognes, or Chanel perfumes. Some of these commercials entice would-be buyers with the promise of an exciting and glamorous lifestyle, others portray an image of coolness, stylishness, manliness, gracefulness, attractiveness. Almost universally, they seek to appeal to the emotional desires and ambitions of the target audience.

Of course, the power of emotion extends far beyond the world of fragrances; branding experts regularly employ emotional techniques to plug items ranging from soft drinks, to jeans, to automobiles. By connecting your brand identity to the emotional aspirations of consumers, you too can convey a potent message. But you’ll need to begin with a solid understanding of your customers’ emotional drivers.

What motivates your customers?

Of course, every one of your customers is a unique individual, and each may have h/er own reasons for seeking out what you offer. Nonetheless, you’ll often be able to identify emotional drivers that many share.

As part of their research into customer emotional connectedness, published this month in Harvard Business Review, analysts Scott Magids, Alan Zorfas, and Daniel Leemon compiled a list of High-Impact Motivators that includes the following:

•  A desire to stand out from the crowd, which businesses can leverage by emphasizing the uniqueness of their brand.

•  Confidence in the future, and a feeling that the best in life is yet to come.

•  Well-being, including relief from stress.

•  Freedom and independence, and sovereignty over one’s own decisions.

•  Success, defined by the sense that one’s life and endeavours have meaning.

•  Belonging, as in being part of the “in” crowd, and/or perceiving oneself to belong to something greater.

•  Thrill/excitement, and the associated pleasure or buzz.

•  Environmental protection: the belief that one’s purchasing decisions are either helping to prevent (or at least, not further exacerbating) the degradation of the ecosystem.

Other common emotional drivers are the desire for love, financial security, the admiration of one’s peers, and the wellbeing of one’s family.

Identify emotional connections.

Existing customer and market data, surveys, and social media can all offer valuable insights here.

If your customers have liked or favourited your business or its products on social media, there is a

good chance that these individuals would welcome updates, including information on special deals and limited-time offers. Surveys provide a means for you to learn about the emotions associated with particular customers and their shopping behaviour. (Questions like “Do you place greater value on individuality, or social acceptance?” or “Do you consider (X) a good brand?” can yield enlightening insights.) By aggregating basic customer data points—such as age, profession, gender, and transactional records—you can develop a profile of the kinds of customers who most value what you have to offer.

Emotionally connected customers tend to be lucrative ones.

Typically, your data will reveal that a minority of your clientele consists of regulars and comparatively big spenders. The research of Magids, Zorfas, and Leemon suggests that there is substantial overlap between your most frequent or lucrative customers, and those who feel emotionally connected to your business.

By reaching out to your most emotionally connected customers first, and striving to forge stronger connections with your borderline-emotionally connected customers, you can give your business greater staying power and a competitive edge over those that overlook this factor.

How to Make Your Startup Attractive to Angel Investors

Angel investment is one of the most common capital sources for both startups and relatively new companies looking to expand. But drawing high-net worth individuals toward an early-stage enterprise or business proposal requires well placed effort. First of all, angel investors can’t fund something unless they know it exists, which means you’ll need to focus on getting the word out in the right circles. Second, they’re unlikely to bet on a venture unless it offers a substantial return. So a sound business plan and credible growth and revenue strategies are key.

However, according to research by Shai Bernstein (Stanford Graduate School of Business), Arthur Korteweg (University of Southern California Marshall School of Business), and Kevin Laws (Chief Operating Officer of AngelList), arguably the most important factor is the quality of the personnel that the candidate organization has assembled.

Exceptional founders, and a reputable team.

Bernstein, Korteweg, and Laws’s analysis indicates that the presence of visionary founders and reputable staff on a startup’s team is a big draw for angel investors. The data further suggest that experienced angels are likelier than inexperienced ones to emphasize the importance of the people factor. Angels with a lot of investing background are also likelier to take a chance on a promising startup or fledgling enterprise than are newcomers to the profession, who may prefer to “play it safe” by betting on companies that already have some traction.

Seek out promising angels, and do research on them.

Many angels specialize in a particular industry or niche, and it’s a good idea to seek out individuals whose areas of interest or specialization accord with your own, particularly if your proposal is esoteric or technical. Find out what sort of endeavours those investors have funded in the past. You can even attempt to contact previous beneficiaries of the angels you’ve identified as prospective funders of your project, to ascertain what worked in the past and what those angels tend to look for.

A strong pitch.

If you’ve ever watched a full episode of the American network television program Shark Tank—or its Canadian counterpart, Dragons’ Den—you may already have a good idea of how to distinguish a high-quality funding pitch from a lousy one. If angel investors invite you to pitch to them, you need to be ready.

Aim for a duration of around ten minutes—enough time to cover all the essential information without rambling or rushing. If your presentation is in digital format and consists of slides, anticipate spending around one minute on each slide. However, make sure you also have an analog Plan B in case of technical difficulties, which have a nasty habit of cropping up unexpectedly right at the moment of truth.

Unconventional ideas can be powerful in the business world, but in the context of a funding pitch, a pair of conventions are worth observing. One is appropriate attire—you should strive to portray yourself as a consummate business professional and/or choose an outfit that’s suited to your line of work. Another is the hook—you should begin the pitch in a way that piques the investors’ interest. Present them with a problem or dilemma they can relate to, and offer them an innovative solution.

 Answer the following questions in your pitch:

•  What have you and your team accomplished so far?

•  What does your target market/demographic look like?

•  Who are your competitors?

•  What is your strategy for both marketing to customers and delivering your product or service to them?

•  How do you generate revenue?

•  What do you anticipate your revenue stream would look like over the next five years if you met your funding goals? Is your assessment realistic?

•  How much money do you need from the investors to whom you’re pitching?

•  What is your endgame? Do you plan to eventually take your business public, sell to an established firm, or something else? (Angel investors like to know how they will recover their investment.)

Finally, rehearse your pitch until you know it like the back of your hand. Run it by a trusted friend—if s/he would invest in your business or proposal, there’s a good chance that an angel would too.

Reflections on Celebrity Endorsements

Many people automatically associate celebrity endorsements with large, established firms, but that isn’t necessarily the case. Evan Morgenstein, president and CEO of CelebExperts—a U.S. outfit that matches businesses with celebrities keen to offer endorsements—says that more than half of the client enterprises his company serves are small- or medium-sized firms and non-industry leaders.

“The misconception by most is that only the P&Gs, Johnson & Johnsons and Gatorades of the world can afford a celebrity spokesperson, but that isn’t supported by our experience,” Morgenstein told Forbes contributor Susan Gunelius in 2013. Furthermore, just as businesses vary widely in scale and market capitalization, the category of “celebrity” is also broad, encompassing not only A-list actors, musicians, and professional athletes, but also television chefs, local news anchors, authors, and game-show contestants—to list just a few sub-sets.

If you plan to retain the services of a celebrity endorser, the process is not unlike that of hiring a new employee. You need to find the right person for the job—someone who is not only recognizable amongst your target demographic, but whose reputation is also consistent with the brand image you hope to cultivate. Finally, rather than seeking out the most famous individual who will agree to work with you, your overarching priority should be value for money.

Look for genuine enthusiasm (especially if your celebrity is not a professional actor).

It is always better to seek the endorsement of a celebrity who genuinely appreciates what your business has to offer, rather than one who is primarily motivated by the money or a desire for self-promotion. This is important for many reasons, but in particular, celebrities often have large numbers of followers on social media and make frequent public appearances. If your endorser ends up fielding an offhand question about your company, a positive, enthusiastic response would sure beat an indecisive one.

If you’re torn between hiring a highly renowned celebrity who knows little about your business, versus a less distinguished celebrity who loves and is conversant with your company, favour the latter.

Your endorser will be associated with your brand for years to come.

Celebrity endorsement is always a risk-reward proposition. In many well-known cases, celebrity endorsers have become the de facto “face” of particular companies and brands—for instance, consider actress Catherine Zeta-Jones’s relationship with telecom provider T-Mobile, or NASCAR driver Danica Patrick’s association with web domain name purveyor GoDaddy.com.

But business deals of this sort have also gone awry due to celebrity endorsers’ personal or professional struggles. Anheuser Busch (the parent corporation of Michelob Ultra) probably never anticipated that Lance Armstrong’s Tour de France titles would be rescinded because of the cyclist’s doping. Likewise, Nike invested much reputational capital in one of the world’s most gifted athletes, Tiger Woods, producing a memorable and emotionally evocative series of print and television advertisements. Little did Nike’s executives suspect at the time that Woods’s objectionable activities off the golf course had the potential to tarnish their brand image.

Of course, you can’t know everything about the celebrity you hope will endorse your business, but as always, due diligence is important. Has your prospective celebrity endorser ever been credibly accused of wrongdoing? If so, you’ll need to consider how this reflects on your brand before deciding whether to proceed.

Look for potential freebies and “barter” exchanges.

A productive celebrity endorsement can be a huge marketing boon for a business with modest cash flow and little public exposure. But this begs the question of how such a company can possibly afford to remunerate a prospective celebrity endorser.

There are a couple of ways around that obstacle. In some instances, you may have the opportunity to strike a barter deal, like a celebrity endorsement in exchange for a discount or free merchandise. Otherwise, if a celebrity happens to pay you a visit, you can follow up and encourage h/er to share positive testimonials about your business with friends and associates.

To return to the theme with which this post began: Don’t make the mistake of assuming, just because you run a small firm with an unextravagant marketing budget, that the prospect of a celebrity endorsement is entirely out of reach.

The Write Way: Effective Business Writing

It’s hard to overstate the importance of effective writing to the success of a business endeavour. The words you choose to describe your idea, product, or service can make or break a prospective transaction, and attract or repel clients. Furthermore, proficiency in writing can make the difference between being perceived as a consummate professional, or an overweening amateur.

The basics always matter

In the era of spell-check, it’s easier to avoid egregious spelling errors than it was in the past. But there is a pitfall: when we rely on technology to correct our mistakes for us, we risk indulging in complacency—which can yield errors of a different kind. Nowadays, “correct” misspellings crop up frequently, like the following:

Delivery service is available in over one hundred countries, on six contents.

...a conveniently located house with an ensuite bathroom and specious kitchen.

Some misspellings/grammar mistakes are distressingly common, even among highly educated people:

The French Revolution lead to the ascendancy of Napoleon Bonaparte.

It is always important to chose one’s words wisely.

For more on grammatical faux pas, see this page at Copyblogger, and this (more advanced) one at Lit Reactor. Where spelling is concerned, this comic strip at The Oatmeal is both humorous and instructive.

Proofread your work, twice

As an entrepreneur, you are certainly conversant with time pressure and tight deadlines. But there is no substitute for carefully proofreading your work. Pay particular attention to your company website and social media, the foundations of your brand. Don’t underestimate the value of a disinterested second pair of eyes; ask someone you trust, with strong spelling and grammar skills, to peruse your work before you publish it. A credible reputation for attention to detail is a priceless asset in the business world—sloppy writing, on the other hand, is a red flag.

Aim for clarity and economy of words

If there is a rule of thumb for effective writing, it is that clarity and economy of words nearly always yield a superior final product. Whenever you write something, ask yourself: “Could I convey this concept more clearly, or in fewer words?” You may be surprised at how often the answer is “Yes.”

Think of yourself as a journalist who is attempting to shoehorn information into a limited word-count, highlighting the most salient details.

Show, don’t tell

Adjectives can be useful and illustrative in proper measure, but many prospective customers are wary of being “over-sold.” Accordingly, err on the side of too few adjectives rather than too many; emphasize the tangible properties and past successes of the product or service you offer. Testimonials from satisfied customers can be useful in this regard. What particular want or need does your product fill? How, exactly?

Know, and cater to, your readership

Understand the level of familiarity of your prospective clients with your product. Avoid jargon wherever feasible, and use your discretion in clarifying ideas and defining terms.

Clients will invariably ask questions, and some queries may arise repeatedly. Keep a list of those that recur, and set up a FAQ page on your website.

Read in your spare time

One of the surest ways to enhance any skill is to learn from others who excel at it. Read widely—news, press releases, literature, magazine articles. Reading will help you expand your vocabulary, learn new figures of speech, build linguistic precision, and gain general knowledge. Staying abreast of current events and the latest advancements in your industry is useful for networking purposes, too. The more you can impress people with your expertise, and your ability to articulate it, the more your prospective client base will grow.

The Power of Affiliate Marketing

A savvy entrepreneur is always looking for alternative sources of revenue and affiliate marketing can be a powerful way of generating income while cutting through a lot of the time consuming legwork of manufacturing, branding, and developing marketing strategies. At its core, affiliate marketing involves bringing a particular product to the attention of your consumers and sharing the revenue generated from the sale of that product through you, with whoever supplied the product.

Affiliate Marketing in Real Time

As an example, in order to provide context, imagine that Happy X is a supplier of natural supplements. GrowNatural is a health food store that deals with naturally sourced products. Happy X is trying to promote its launch of a brand new supplement designed to help people get more essential vitamins and nutrients. All sales are done online and delivered by Happy X’s supply system through their warehouse in order to keep shipments centralized and all revenue streams traveling through Happy X. Happy X has a strong history of delivering a great product but are looking to expand their reach, so they approach GrowNatural in hopes that they will help sell their product as an affiliate. GrowNatural also has a strong base of loyal customers, some of who may not be familiar with Happy X. Should GrowNatural make any sales through their clientele of Happy X’s product, they then share the profit.

Responsibilities of, and Benefits to, the Supplier

As the manufacturer of the product, Happy X’s responsibilities to GrowNatural is to provide them with all the materials required to sell the product. Happy X provides GrowNatural with all the necessary copy and links that they can post on their website with all the revenue sharing streams and stat tracking in place. In the short term, although Happy X loses money to GrowNatural in direct sales, Happy X regards any sales through GrowNatural as sales that would not have otherwise been made. In the long term, although the return on investment may be less than through a direct sale, Happy X now has the attention of the customer and has widened the base of its clientele.

Responsibilities of, and Benefits to, the Affiliate

Affiliate marketing is really the lazy man’s approach to making sales. Ultimately, the more effort an affiliate makes to push a particular product the more sales they can expect to make. It is the affiliate’s responsibility to make their customer base aware of a particular product and then back that product with their seal of approval. Any new product opens up a new revenue stream for the affiliate. In this case, Happy X has done all the work in developing the product and making it available to the consumer. GrowNatural, as the affiliate, is tasked with merely making their following aware that this product is available. How they go about this is completely up to them, but can involve any marketing strategy under the sun. It can be as simple as a banner on their website or as an involved as an email blast to everyone on their list. Affiliates that communicate regularly and are in tune with their audience tend to be the most successful.

Some Do’s and Don’ts

There are some very salesy people out in the world who generate their entire income through affiliate marketing. There are even websites and hubs where you can sign on as an affiliate to sell just about anything. However, it’s usually preferable to find a niche and stick with it. If you have a particular talent for something, or consider yourself an expert in any subject, it is advisable to market products that are closely related to that subject so that you can justify being an authority on things related to the product.

Don’t ever market a product you don’t actually believe in. Although it can be tempting to strike out and begin to market anything that can make you money, remember that anyone who purchases through is considered part of your following. They go through you because they trust you and suddenly providing them with an inferior product can result in losing their trust and the income that they generate.

Averting Disaster – Do Your Research (Part 2)

When close to 1000 hours of work have gone into designing and marketing a product and suddenly, because of legal complications, the product has to be completely rebranded – where does one begin?

The following story is true. Certain names and details have been altered to protect the privacy and integrity of those involved.  Read Part 1 of the article.

Step 1 – Scramble

Upon receiving the news that The Tea Council had to be retooled, three things happened almost immediately. The first was our project manager had a brief meeting with each individual involved in the project and asked us what was necessary and what was possible based on what needed to be rebranded. He asked specifically if it could be done in a week. The second thing that happened almost instantly was a decision was made on what to now call the conference. It was changed to “The Tea Lovers Summit”. Finally, an email blast (about 40,000 emails) was sent to everyone who had already signed up for, or purchased, the summit explaining that it was being pushed back by one week.

Step 2 – Rethink Possible

My initial reaction was that it couldn’t be done. For my part, I would have been responsible for removing any mention of the term “the tea council” from both audio and video of all content materials. When I considered that I had already put in 100 hours of work and had to contemplate the host of the conference potentially redoing or scrapping several interviews, I thought there was no way it could be done along the desired timeline. Upon deeper reflection, I thought about removing most of the work from my own time and allowing most of the work to fall on my computer’s shoulders.

It takes far longer to grow a hedge than it does to trim it. Removing any specific mention of “the Tea Council” didn’t mean listening through and completely reediting the interviews or completely building a new video – the processes that are the most time consuming – it meant just chopping off a few bits and making a new file. Luckily the lawyers did a lot of the work for me. Transcripts of every presentation, which had already been done by our team, were handed over to the summit presenter’s lawyers and were then transferred over the Council on Teas legal team for review so as to determine what kind of verbiage would need to be omitted from the presentations. We discovered that the Tea Council was only ever specifically mentioned during the introduction and outro of every presentation. I had the presenter record a standard introduction that used the new moniker for the conference, which I then replaced with all the previous introductions, and simply cut any mention of the conference should it have happened an the end of the presentation. This meant that almost 99% of the presentation stayed in tact. From there it was a simple replacement of the audio from the videos with the new presentation audio, instead of building a brand new video from scratch.

Step 3 – Prepare For a Few Sleepless Nights

Besides all the work on my end, there was the website which thankfully didn’t have to be rebuilt, only migrated. All the copy had to be changed, and with all the banners and logos the style was fine and only the wording had to be tinkered with slightly. Getting all the content back out took a mere 3 days, and most of that work was my computer rendering new files - I simply had to be around to set it up and execute it.

The Fallout

At the end of the day we had all our materials approved and ready for the new launch a solid 48 hours before the conference was finally released to the public. Dealing exclusively digitally meant that no manufactured products had to go to waste. Ultimately, what it amounted to was nothing more than 24 hours of unwarranted panic because of course it was possible to rebrand the entire conference. All it takes to do anything is a competent team, assured in their own strengths, with the commitment to get the job done. Admittedly, the conference did not achieve the lofty expectations we had initially set out with, but we learned what our team was capable of when put under duress – and the response was nothing short of splendid. Furthermore, we learned a very valuable lesson – before you do anything, do your research.

The Employee-centric vs. Client-centric Debate

The early days of any new business venture represent an enormous challenge and transitioning from business plan to profitability involves a number of important steps and a great deal of investment. Laying the proper foundation for your business is essential to securing the long-term future for your company so having an insight into where you are going to focus your early investment will help shape what eventually defines your business. There are two major schools of thought here: the employee-centric approach and the client-centric approach. Both have their merits and which works for your business will come down to an analysis of which approach is most likely to make your company stronger in the long run based on the resources and capital that you have available.

Employee-centric Approach

Greatest investment: Capital

Best Marketing Feature: Cutting Edge

Clientele: High End

The idea behind the employee-centric approach is to create an environment where the people you hire have the best tools at their disposal so that they enjoy coming to work. The concept is that if the employee is happy they will be better able to service clients who will be happy in turn. In order to provide your employees with such an environment usually requires investing a lot of capital up front. This is the one drawback to this approach as, by having a high startup cost, you have immediately positioned your company to operate at a certain price point depending on the market for your service or product. You have reduced your potential pool of clients down to those that can afford to pay for your service or product, and you are now trusting that you will be able to market your company in such a way that attracts a high end clientele.

You will benefit from being able to provide your clients with the very latest technology in whatever you are offering, and reminding them through advertising and marketing campaigns that your company is on the cutting edge of the industry is essential to making your company viable. Investing big in your company through an employee-centric approach means going big the whole way. The investment is bigger so operating costs will be higher and, in order to turn some kind of profit, you will likely be asking your clients to pay more for your product or service than some of your competitors. By making such a demand of your clients, it is imperative that you consistently deliver the goods because the moment a client realizes that they can get the same quality product or service for cheaper, it’s their right to jump ship.

Client-centric Approach

Greatest Investment: Time

Best Marketing Feature: Value

Clientele: Anyone

In contrast to the employee-centric approach there is the client-centric approach which places a greater emphasis on customer relations and attempting do a lot with very little. Ever heard of someone building their business from the ground up? Well, that’s the idea here. In the client-centric approach there is a minimal amount invested in capital and, instead, a great amount of time invested in an effort to provide the client with what they are looking for and keeping them happy. Every customer is precious as they represent the lifeblood of the company and one dissatisfied customer could be the ruin of your business. A poor night’s sleep is justifiable if it gets the project delivered on time and on budget.

Although expectations might have to be tempered with limited resources available, the advantage here is that because your costs are lower you are able to attract clients who might be looking for the best rate in the market. This, in turn, easily becomes the strategy behind how to market your company to prospective clients. By offering the most competitive rates you attract clients with smaller budgets, but you can in turn offer your service or product to a wealthier clientele by being able to offer them value, thereby effectively opening your business to a wider pool of prospective clients.

How to Conduct a Meeting

Meetings, when properly directed, are a great way to get everyone on the same page, strategize, and brainstorm with the aim of moving the company in the right direction. If a meeting lacks the necessary focus, however, it can represent a colossal time-suck and a waste of everybody’s resources. It’s essential to have a clear picture of why a meeting is necessary and what needs to be accomplished. Below are a few “don’ts” and “dos” when it comes to taking the lead and conducting a great meeting.

DON’T conduct meetings every week for the sake of conducting a meeting – it can lead to so many annoying little problems like the anticipation of the dreaded weekly meeting, the didn’t-we-just-discuss-this-last-week feeling, or the incessant mulling over minutia. Not every decision in a company should be left to a democracy and it’s really only beneficial to call a meeting when one is deemed truly necessary.

DO include everyone - if you’ve decided that now is the time to have a meeting it should be because some kind of shift in direction is necessary. Sea changes can implicate the whole company and you might be surprised by who has big ideas. If wholesale changes are necessary, and you limit your company’s rebranding to the marketing team because you see it exclusively as a marketing issue, you’re effectively limiting your options moving forward.

DON’T make your meetings about one-on-ones – a meeting where everyone is gathered waiting for their turn to speak and explain what they do is likely to cause attendees to zone out. The key to a great meeting, and getting great ideas out, is to keep everyone engaged. Set aside time to have one-on-ones so that everyone can communicate what’s relevant about their particular position and then connect them with whoever they might need in other departments. Remember, meetings are about the big picture, not the details.

DO have a clear idea of what needs to be accomplished – a meeting’s focus can be lost so easily by getting bogged down in details. It’s imperative that, when leading a team meeting, you know exactly where your team is at and where they should be by the end. It’s possible to know the answers without having the means to articulate it, so clueing in to what’s being shared in a meeting should be what allows you to formulate an expression of what you know is already there.

DON’T get sidetracked by things that are irrelevant – although it’s important to keep things lighthearted and fun, maintaining control over the direction of the meeting is essential to make progress. Meetings can suffer from too many questions or too much fine-tuning. Ideas discussed at meetings should be global, not particular. It’s important not to just gloss over the details, but keep in mind that the grandeur of an issue should reflect the size and duration of a meeting.

DO allow everyone a chance to shine  - although you’re in control and you make the decisions, a meeting can never be about you. You can communicate company values in an email, but you get feedback in a meeting. Having an open mind, ceding the floor and jumping in only to direct traffic, should be the leader’s role in any meeting.

Summary

Meetings aren’t the kind of thing you want built into the framework of your company but it’s important to have systems in place that keep you in contact with the various branches of your business. A constant stream of meetings can devalue their importance and, as a team leader, it’s important to distinguish between when everyone needs to be brought together and when it’s time to meet one-on-one. Meetings represent an opportunity to shake things up, keep everyone on their toes, and pull them out of the doldrums of the regular routine. Suddenly throwing everyone into a collaborative environment of equals often has an effect of stimulating out-of-the-box thinking and it can be surprising where the next great idea can come from.