Showing posts with label professional. Show all posts
Showing posts with label professional. Show all posts

Thursday, March 15, 2012

Managing Office Politics in a Small Business Setting

Simply put, you can’t maintain an office without office politics. Even a small business with just a handful of staff members won’t be able to totally hide from it. But just because office politics are part of doing business doesn’t mean they should become a distraction. Whether you are an employee, a manager or an owner, you need to keep your finger on the pulse of the staff in order to avoid potential blow-ups that can result with office politics gone awry. When left unchecked these matters can bring productivity to a screeching halt. Here are some issues to consider when confronting office politics:

Stay focused on goals

Office politics most often concern jockeying for position. Workers feel that need to always be the “number one” pick of their supervisors. The theory goes that if they become the “go-to person” then they are aligning themselves for advancement within the company. Unfortunately, this might mean advancement at the expense of other workers through gossip and back-stabbing. None of this has anything to do with achieving the goals set forth by the upper management.

As a staff member your best course of action is to complete the assigned tasks to the best of your ability. Simply by doing that you’ll automatically become the “go-to person.” If you’re in the role of supervisor, it is your responsibility to nip any gossip in the bud by asking the question, “What does this have to do with getting the job done?” Unless there is a compelling answer for that question, any rumor or gossip is just a distraction.

Avoid taking sides

The best way to confront distracting office politics is to adopt a position of neutrality. This can be a challenge, especially if you are working in a small business and are called in to judge a conflict between two staff members. In those cases, you need to deal with the facts at hand. This is where getting it in writing matters. For instance, if you are in a position to hand out an assignment, make sure everyone within the staff circle understands what their responsibility will be for that project. This isn’t an issue of picking favorites, but of utilizing the most qualified member of the staff for the assignment. By including everyone in these decisions, no one can argue with the intent. 

Keep it professional

There is no way to 100% avoid personality conflicts among staff members. No matter how thorough you conduct an employee interview, sometimes you just can anticipate how well co-workers will get along. Accept that not everyone has to like everyone, as long as they can work together and move on. Sometimes this might mean forgoing socializing with workers after hours, especially if this socializing is going to involve spreading malicious gossip. A small business tends to bond more easily than a large corporation. However, team-building outside of work is one thing, but gripe sessions don’t accomplish anything. There should be a specified chain of command in the management structure to handle any personality complaints.

Tuesday, March 13, 2012

How to Leverage LinkedIn for Business Success

Ranking social media sites by the amount of consistent users would find that Facebook, Twitter and LinkedIn garner the top three spots on that list. Of that threesome, LinkedIn is developing a strong and positive reputation as a site for business professionals to stay connected with other like-minded companies. It also affords the opportunity to research potential staffing resources. A small business can benefit from tapping into the vast LinkedIn network for their own interests by building up a network of professionals. That network can be utilized in a variety of proactive actions, which can greatly improve a business’ reputation. The following are some strategies to optimize LinkedIn for your business.

·         Build a company profile: Because LinkedIn is the site used by a vast majority of business professionals, it stands to reason that you want to create a company profile which would be a strong reflection of your business. This profile will provide an important portrait of your company to any prospective clients or potential employees. Your LinkedIn company profile can bolster your assets and make any small business competitive. The company profile also has its own type of newsfeeds which can track recent activity such as new hires or acquisitions. Often these profile updates can open the door on many new opportunities.  


·         Update your status: As with Facebook and Twitter, LinkedIn allows a registered user to update their profile at any time. This update will then go out through the LinkedIn newsfeed to the rest of your contact networks. Instead of the kind of random updates on Facebook, your LinkedIn updates should inform others about business-related news such as attending upcoming tradeshows or conferences. It can also allow you to share updates about your company’s website or blog. It’s important that you keep these updates relevant and on topic. If you are using LinkedIn to enhance your small business then everything you post will be a reflection of your professionalism.


·         Tap into the network: LinkedIn works best when you work LinkedIn. In other words, use that network to your advantage. Join groups that might have similar interests to your company profile. Connect with other professionals by commenting on their own success updates. You’ll also be able to send out well wishes for birthdays, anniversaries and new additions to the family that members of your own network care to share. This is a great way to foster positive connections within your business circle.



·         Add your opinions: By joining a group on LinkedIn you’ll also have the opportunity to join that group’s discussion forum. The key here is to keep it professional. Just because a discussion is getting “heated” doesn’t mean you have to jump in with your own two cents.  Before posting any reply try to gauge the temperature of the group. Always remember that whatever you post will be living there for quite some time. Bottom line: think before you post!